Handling Complaints on Social Media - A Post Mortem Advice and ideasrtechul8February 27, 2014customer service, Social, Twitter
Social Networking: When Loose Ties Draw Tighter Advice and ideasrtechul8February 13, 2013Facebook, LinkedIn, Loosie-tie network, Social Networking, Twitter
Social Themes Trending in 2013 Opinionrtechul8February 11, 20132013, Facebook, Marketing, Pinterest, Social, Socmed, Twitter
CEOs should Tweet from the Top... Advice and ideas, Opinionrtechul8October 27, 2012CEO, Marc Benioff, Richard Branson, Social, Twitter
Five steps to cultivating your 'Amplification Cohort' Uncategorizedrtechul8September 17, 2012Gladwell, Influencers, Social, Twitter, viral
Social: instant global distribution network - just add Twitter Opinionrtechul8July 5, 2012Dissintermediation, Facebook, Social, Twitter, You Tube